Free shipping to Europe!
Yes, you need to create an account to place an order.
This website accepts Visa, Mastercard.
Yes, you can! No matter what shipping option you go for you will receive a tracking number in your shipping confirmation email so you can stalk your new gear all the way to your front door!
It's coming, promise! We ship orders on Mondays - Fridays, during office hours only, and we don't operate on public holidays. We always aim to post your order as quickly as possible (usually within 48 hours) but there might be some delays – especially after releases! Your patience is appreciated.
Once we ship your gear, it'll get there in about this long:
We use Surat Kargo and your shiny package should arrive in 1-3 business days once shipped.
This goes through PTT which is Turking Brand and has basic tracking. Your gear should appear in about 1 to 3 weeks after we ship it, but can take up to 6 weeks or longer due to international delay.
Duties/Customs fees: Some countries may charge import duties and taxes or other random fees. UPS may also charge handling fees for processing your parcel through customs. Sorry, we have no control over this and it's your responsibility to pay for any fees. We suggest you find out what fees are applicable in your country before you order.
Please e-mail with images of faulty item(s) attached. We aim to get your order right every time but we do occasionally make mistakes. If you receive the faulty item then send it back to us and we will refund you or send you the correct item assuming we still have the product and size in stock.
You have 30 days to exchange or return your item(s) after receiving your order. To do so, please e-mail us at email@example.com first.
We only accept returns if the items are not worn and the tags are still attached. Returns that do not meet this criteria will not be accepted and will be resent to the buyer. Return shipping costs will not be payed by TOU.
When returing an item, please make sure you send us the invoice back as well and also please mention your order number.
We will give you a full refund within 30 days of receiving the item(s). Please note that the shipment fees will not be refunded.
If you notice a defect on one of your ordered items, please send us an e-mail at firstname.lastname@example.org with a photo of the defect to request an exchange or a refund. TOU will pay the shipping costs for the return of defected items. If you would like to arrange an exchange for the faulty item(s), please note that it can only be replaced for the same product in the same size, subject to availability. If the defect can be repaired, we will get it repaired and send it back to the customer.
Please send back all returns to:
CEKICLER A.S - ORG. SAN. BOLG. 7.CAD NO.15 ESKİŞEHİR, TURKEY
We ship worldwide!
All orders accepted before 1pm GMT will be processed and dispatched within 24 hours. Orders accepted after 1 pm GMT will be dispatched the following working day.
Please note that due to increase in seasonal demand and factors beyond our control, there may be delays. In these cases, it will take maximum 72 hours for shipments to be dispatched.
We won't be held responsible for delays due to weather conditions, mistakes done by the delivery services or due to custom checks.
We won't ship orders during weekends and national holidays.
To receive the tracking number for your parcel please e-mail us at email@example.com
Tax and Duties:
The VAT is included in the prices displayed on the website.
TOU will pay all import duties, customs and local taxes within European Union countries only. For countries outside the EU, the recipient is liable for all import duties, customs and local sales taxes. Payment of these might be necessary to release your order from customs arrival. We are not able to calculate these costs for the recipient and are not responsible to clear the item(s) from customs.
ÇEKİÇLER İNŞAAT SANAYİ VE TAŞIMACILIK A.Ş. or “Çekiçler” referred to as) as, our web site (the "Site"), our practices or digital media so we offer the use of any online or offline channel our (referred all media together, "Platform", hereinafter.) cookies to improve the experience for you during Your visit or use, pixels, GIFs etc. we use a number of technologies (“cookies”).
The use of these technologies is carried out in accordance with the legislation we are subject to, in particular the Law on Protection of Personal Data No. 6698 (KVK Law).
The purpose of this Cookie Illumination Text is to provide you with information regarding the processing of personal data obtained through the processing of personal data through the collection of personal data such as cookies and pixels used during the use of the Platforms. In this text, we want to explain to you what kind of cookies we use on our site and our application, and how you can control them.
We may opt out of using cookies on our site and app as hammers, change their types or functions, or add new cookies to our site and app. Therefore, we reserve the right to change the provisions of this Cookie Illumination Text at any time. Any changes made to the current Cookie Illumination Text will be published on the website, application or in any public medium, but will be effective.
Method of Personal Data Collection and Legal Reason
Your personal data is collected on the basis of the legal reason for the legitimate interest of our Company through cookies in the electronic environment as a result of your visit to our website or your use of our application. Marketing and advertising activities through targeting and profiling are carried out only if you have explicit consent. Your personal data collected may also be processed for the purposes specified in this Cookie Illumination Text within the scope of the personal data processing conditions and purposes set forth in Articles 5 and 6 of the Law.
Who and for what purpose can personal data be transferred
As Çekiçler, we may share your personal data under the Cookie Illumination Text to our suppliers, legally authorized public institutions and private individuals in accordance with the legislation and in compliance with the above mentioned objectives.
Which cookies are used for what purposes?
To perform the basic functions necessary for the operation of the Site.
Örneğin, oturum açan üyelerin Site’de farklı sayfaları ziyaret ederken tekrar şifre girmelerine gerek kalmaması.
Analyze the Site and improve the performance of the Site.
For example, integration of different servers that the Site runs on, determining the number of visitors to the Site, adjusting performance accordingly, or making it easier for visitors to find what they are looking for.
Increase the functionality of the Site and provide ease of use.
For example, sharing to third-party social media through the Site, remembering user name information or search queries on the next visit of the Site visitor.
Perform personalization, targeting and advertising activity.
For example, showing ads linked to visitors' interests through pages and products visitors view.
In accordance with Articles 5 and 8 of the KVK Law and / or in the case of exceptions in the relevant legislation, your personal data may be processed in accordance with your consent where necessary in accordance with the legislation, or otherwise for the above purposes without your consent. As Hammers, we may share your personal data within the scope of the illumination text with third parties, subsidiaries, business partners and group companies that benefit from the services of our Company, in accordance with the legislation and in accordance with the aforementioned objectives. Please note that the parties to whom the data is transferred may store your personal data on their servers around the world.
Cookies Used on Our Site and Application
Below you can find different types of cookies that we use on our site and app. Both first-party cookies (placed by the site you visit) and third-party cookies (placed by servers other than the site you visit) are used in our site and application.
Use of certain cookies is mandatory for our site and application to function properly. For example, the authentication cookies that are activated when you log on to our site allow you to continue your active session when you switch from one page to another on our site.
Functionality and Choice Cookies
These cookies allow you to personalize the services offered on our site by remembering your preferences and choices on the site and the application. For example, it allows us to remember your choice of language on our site or the font size you selected when reading a text.
Social Media Cookies
These cookies collect information about your social media usage. For example, cookies can be used to use the information of your Facebook / Twitter accounts to create personalized ads or conduct market research.
Performance and Analysis Cookies
Thanks to these cookies, we are able to improve your use of our site and our application and performance analysis by improving our services to you. For example, with these cookies, we can determine which pages our visitors view the most, whether our site is working properly and possible problems.
Targeting or advertising cookies
Information about how you can manage your preferences for cookies used on the Platform is as follows:
What Are Your Rights as a Data Owner?
In accordance with Article 11 of the KVK Law,
You may submit your requests regarding your rights to our Company by filling out the Data Owner Application Form at [www.touclothing.com]. Depending on the nature of your request, your applications will be concluded free of charge as soon as possible and within thirty days at the latest; however, if the transaction requires additional costs, you may be charged a fee according to the tariff set by the Personal Data Protection Board.